This privacy policy explains how Shudh Shakti Auto Care Pvt. Ltd. ("we," "our," or "us") collects, uses, and protects the personal information of users who access our online platform for automotive services, including exterior and interior car wash, engine cleaning, detailing services, paint protection coating, and mobile car wash services.
Information Collection and Use
We collect personal information necessary to provide and improve our services. This may include contact details, vehicle information, payment data, and other information provided when booking or communicating with us through our site. The information is collected lawfully, fairly, and transparently, ensuring compliance with applicable data protection laws including the General Data Protection Regulation (GDPR).
Personal Data We May Collect
- Contact information such as name, address, phone number, and email address
- Vehicle information relevant to the requested service
- Payment and billing information
- Communications and feedback provided by users
- Usage data on how our site or services are accessed and used
Use of Personal Data
Your personal data is processed for the following purposes:
- To provide and manage the automotive services you request
- To process payments and send related confirmations and invoices
- To communicate important updates, offers, or changes related to our services
- To improve our services and the user experience on our site
- To comply with legal obligations
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. Personal information may be shared only with trusted service providers who assist in operating our business or delivering services, subject to confidentiality agreements and compliance with data protection standards. We may disclose data if required by law or to protect the safety and rights of users or third parties.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. Our security controls are regularly reviewed and updated to maintain a high level of protection.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When information is no longer needed, it is securely deleted or anonymized.
Your Rights
Under applicable data protection laws, you have certain rights regarding your personal data, including:
- The right to access and obtain a copy of your data
- The right to request correction of inaccurate or incomplete data
- The right to request erasure of your data when it is no longer needed or if you withdraw consent
- The right to restrict or object to certain data processing activities
- The right to data portability where applicable
- The right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal
- The right to lodge a complaint with a supervisory authority if you believe your data is not handled in compliance with the law
To exercise these rights, you may contact us through the physical address provided below.
Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve services. You may adjust your browser settings to manage cookies; however, certain features of the site may not function properly without them.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.
International Data Transfers
As a company operating in India, your personal data is primarily processed within the country. If personal data is transferred outside of India or the European Economic Area (EEA), appropriate safeguards will be implemented to ensure protection in accordance with GDPR and other applicable laws.
Changes to this Privacy Policy
We reserve the right to update this privacy policy from time to time to reflect changes in our practices, legal requirements, or services. Updated versions will be posted on our site, and continued use of our services constitutes acceptance of those changes.
Contact Information
For any questions, concerns, or requests related to this privacy policy or your personal data, please contact us at:
Shudh Shakti Auto Care Pvt. Ltd.
42, MG Road, 3rd Floor,
Bangalore, Karnataka, 560001
India